|
Order placement:
1. How to place order to send flowers?
Sending flowers to Germany with Gift Blooms is easy.
You can send flowers, gifts, gift hampers and wine by using our secure web
site.
2. How do I know my order went through and delivery will be made?
An order confirmation email with delivery information is sent within seconds of order placement. This email confirms successful receipt of your order. Do not delete this email as it contains a link to check the delivery status online.
3. How do I know my order is delivered?
Our associates keep the order status updated at all times. Delivery confirmation for the Flowers delivered in the morning are sent by late evening and rest of the delivery confirmations are sent the day after the delivery date.
Delivery Information:
Most arrangements can be delivered next day if order before 2:00 PM local time.
4. What are shipping charges for the products on the site?
All Flowers, Gift Hampers, Flower bunch,Cuddly Toys and Wine bear delivery charge. The details page will provide the delivery charge based on the delivery date (Look for delivery date selection drop down).
5. Where do we deliver?
Delivery is available nationwide throughout Germany. All floral and most other gifts can be delivered Next day. Please note that the wine gifts are always sent seperately and can't be delivered with flower bouquets, plants or cuddly toys.
6. What days do we deliver?
Delivery can be made from Monday to Saturday, with exceptions on certain products. Additional delivery charge applies for Monday and Saturday delivery. Floral delivery for Sunday is available at few locations.
|
7. What time do the orders get delivered?
We cannot guarantee an exact time of delivery; you can however inform us of your preference for AM or PM delivery. All deliveries going out to business addresses are delivered during normal business hours.
8. What happens if the recipient is not available to accept the delivery?
If the recipient is not available to accept the delivery, then
the delivering driver will leave the flowers/ gift baskets
safely by the doorstep(weather permitting) or with a neighbor. In case the
above does not apply, we will call the recipient and
deliver the order the next day again after confirming the availability.
Security:
Gift Blooms implements a tight privacy policy. We only collect minimal
information required to deliver your order efficiently. Customer information
is never shared. The local florist only receives
the recipient information to fulfill the delivery.
Privacy:
Shopping online at giftblooms.com is secured by 128 bit encryption. Your credit card and personal information can only be transmitted over the encrypted connection for highest security.
|
