Why do you need to substitute sometimes?
Due to temporary availability issues, our florists may occasionally find it necessary to substitute the flowers or containers. Every effort will be made to preserve the style and color scheme of the arrangement and substitutions will only be made with items of equal or higher value.
Once we receive your order on the website, you will receive an Order Confirmation email that will contain your order number and order details. You will receive another order update email once the order is processed. We will update your delivery status within 2 business days after your order has been delivered.