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Frequently Asked Questions

Get answers to those commonly asked questions!

How I can cancel my order?
Do you deliver to hospitals?
What happens if the recipient is not home?
Why do you need to substitute sometimes?
Which payment methods do you accept?
Who do you use as a shipping carrier?
Do you deliver outside of the United States?
Do you ship to P.O. Boxes?
Which days do you deliver and ship?
What time of day will my package arrive?
How do I track my package?
Will the items break during shipping?
Can happy birthday message be written on the cake?
How is the delivery on Valentine's Day orders managed?
How do i track my order?
Where can i find my "Free sign-up" coupon?
What is your flower delivery policy?
How can I know the status of my order?
Can I cancel an order?
How is the delivery on Mother's Day managed?
Can you deliver to a dorm room at the University?